PRIVACY POLICY 

This Personal Data Privacy Policy (hereinafter referred to as the “Privacy Policy”) applies to all information that the website www.seg.ge may obtain about the User during their use of the website. 

1. DEFINITION OF TERMS 

1.1. The following terms are used in this Privacy Policy:  

1.1.1. “Website” – the website www.seg.ge

1.1.2. “Website Administration” – authorized employees responsible for the management of the website, acting on behalf of Smart Engineering Group LLC, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data.  

1.1.3. “Personal Data” – any information relating directly or indirectly to a defined or definable natural person (personal data subject).  

1.1.4. “Processing of Personal Data” – any action (operation) or set of actions (operations) performed with or without the use of automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data. 

 1.1.5. “Confidentiality of Personal Data” – a mandatory requirement for the Website Administration or any other person who has gained access to personal data to prevent their dissemination without the consent of the personal data subject or the existence of another legal basis.  

1.1.6. “Website User (hereinafter referred to as the User)” – a person who has access to the Website via the Internet and uses the Website.  

1.1.7. “Cookies” – a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTP request each time it tries to open a page of the corresponding website.  

1.1.8. “IP Address” – a unique network address of a node in a computer network built using the IP protocol. 

2. GENERAL PROVISIONS 

2.1. The User’s use of the Website constitutes acceptance of this Privacy Policy and the terms of processing the User’s personal data.  

2.2. If the User does not agree with the terms of the Privacy Policy, the User must discontinue using the Website.  

2.3. This Privacy Policy applies only to the Website. The Website does not control and is not responsible for third-party websites that the User may access through links available on the Website.  

2.4. The Website Administration does not verify the accuracy of the personal data provided by the User of the Website. 

3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Website Administration to not disclose and to ensure the protection of the confidentiality of personal data that the User provides at the request of the Website Administration when registering on the Website or when performing other actions through the Website. 

3.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out a registration form or performing other actions on the Website, and may include the following information:  

3.2.1. User’s last name, first name, and patronymic (if applicable);  

3.2.2. User’s contact phone number; 

3.2.3. User’s email address;  

3.2.4. Products that the User compares or selects;  

3.2.5. User’s place of residence. 

3.3. The Website protects data that is automatically transmitted when visiting pages where a statistical system script (“pixel”) is installed: — IP address; — Information from cookies; — Information about the browser (or other program that accesses the display of advertising); — Time of access; — The address of the page where the ad unit is located; — Referrer (address of the previous page). 

3.3.1. Disabling cookies may prevent access to parts of the Website that require authorization. 

3.3.2. The Website collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical problems and to control the legality of financial payments made. 

3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-disclosure, except in cases provided for in clauses 5.2. and 5.3. of this Privacy Policy. 

4. PURPOSES OF COLLECTING USER PERSONAL INFORMATION

4.1. The Website Administration may use the User’s personal data for the following purposes: 

4.1.1. Identification of a User registered on the Website. 

4.1.2. Providing the User with access to personalized resources of the Website. 

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website, the provision of services, and processing requests and applications from the User. 

4.1.4. Determining the User’s location for security purposes and prevention of fraud. 

4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User. 

4.1.6. Creating an account for making purchases, if the User has given consent to create an account. 

4.1.7. Providing the User with effective customer and technical support in the event of problems related to the use of the Website. 

4.1.8. Providing the User, with their consent, with newsletters and other information on behalf of the Website. 

4.1.9. Conducting advertising activities with the User’s consent. 

4.1.10. Providing the User with access to the websites or services of the Website’s partners in order to receive products, updates, and services. 

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User’s personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools. 

5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the Website. 

5.3. The User’s personal data may be transferred to authorized government authorities of Georgia only on the grounds and in the manner established by the legislation of Georgia. 

5.4. In the event of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data. 

5.5. The Website Administration takes the necessary organizational and technical measures to protect the User’s personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions by third parties. 

5.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data. 

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to: 

6.1.1. Provide the personal data information necessary for using the Website. 

6.1.2. Update and supplement the provided personal data information in case of changes to this information. 

6.2. The Website Administration is obliged to: 

6.2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy. 

6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in any other possible way the personal data of the User that has been transferred, except for clauses 5.2. and 5.3. of this Privacy Policy. 

6.2.3. Take precautionary measures to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect such information in existing business practices. 

6.2.4. Block personal data relating to the relevant User from the moment of application or request of the User or their legal representative, or an authorized body for the protection of the rights of personal data subjects for the period of verification, in the event of the detection of inaccurate personal data or illegal actions. 

7. DISPUTE RESOLUTION

7.1. Before filing a lawsuit in court regarding disputes arising from the relationship between the Website User and the Website Administration, it is mandatory to submit a claim (a written proposal for the voluntary settlement of the dispute). 

7.2. The recipient of the claim must, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the claim review. 

7.3. If no agreement is reached, the dispute will be submitted for consideration to a judicial body in accordance with the current legislation of Georgia. 

7.4. The current legislation of Georgia applies to this Privacy Policy and the relationship between the User and the Website Administration. 

8. ADDITIONAL TERMS

8.1. The Website Administration has the right to make changes to this Privacy Policy without the consent of the User. 

8.2. The new Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy. 

8.3. All proposals or questions regarding this Privacy Policy should be sent to the Website Administration’s email address: info@seg.ge 

8.4. The current Privacy Policy is located on the page at the address www.seg.ge/privacy-policy/